Refund policy

At Low Morale Dept, we want you to love your order. If we sent the wrong thing or it arrived damaged, we’ll make it right — no drama, no rodeo.

✅ We offer refunds for:

• Items sent incorrectly
• Damaged or defective products

⏰ Deadline

Refund requests must be made within 30 days of the purchase date.

📬 Need Help?

Email us at jackedupdonkeystore@gmail.com with:

• Your order number
• A short description of the issue

If your item arrived looking like it lost a fight on the way here, photos are always helpful.

⚠️ Policy Changes

We may update this Refund Policy at any time without prior notice.
If you want the latest version, reach out to jackedupdonkeystore@gmail.com.

🧺 Care Reminder

For the best long-term wear, follow the washing and care instructions included with your purchase.
We make tough apparel, but we can’t protect it from hot water, bad detergent choices, or pure chaos.